Returns Policy

Items sold on the Snasta website are sold as described. In the case of software, it is your responsibility to ensure that your computer complies with the minimum software and hardware requirements before purchasing. If for any reason software purchased on the website fails to work on your computer even though it complies with the minimum software and hardware requirements as described, a refund will be issued up to 15 days after purchase. Nothing contained in this document shall affect the statutory rights afforded to the consumer under, but not limited to, the Consumer Information Act, 1978 or the Sale of Goods and Supply of Services Act, 1980. Distance selling "cooling off period" is seven days under Irish law, and thus any cancellation notice must be received within this time frame.

Terms and Conditions

• Access to and the use of the Snasta website and the information contained in the website is governed by and construed in accordance with the laws of Ireland/Éire. The Courts of Ireland/Éire have exclusive jurisdiction in relation to the resolution of disputes or claims arising out of the use of and the information contained in the website. This statement is without prejudice to any obligations which Ireland/Éire may have under the Brussels Convention or any other international treaties or understandings.
• Access to and use of information contained in the Snasta website may be prohibited in certain jurisdictions and the Snasta website must not be used in any jurisdiction where such prohibitions apply. Nothing contained in this agreement or on the Snasta website should be construed as an authorisation to use the information contained on the Snasta website in jurisdictions where such prohibitions apply.
• It should be noted that unauthorised persons have, in the past, tampered with websites. Information on the Snasta website may not be accurate or current. Accordingly, visitors should view the information as indicative only and subject to confirmation.
• Snasta accepts no responsibility or liability in any circumstances in respect of the accuracy, content of any information or any other aspect of any websites to which this website may be linked.
• In accessing the Snasta website, the Visitor accepts that the electronic forms and other transmissions passing over the Internet may not be free from interference by outside third parties and may not remain confidential.
• Although Snasta may from time to time monitor or review discussions, postings, articles and the like on the Snasta website, Snasta are under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Snasta website.
• You are prohibited from posting or transmitting any unlawful, threatening, libellous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law.
• Snasta will fully cooperate with an Garda Síochána, any law enforcement authorities which have jurisdiction in Ireland/Éire or Irish court orders requesting or directing Snasta to disclose the identity (to the best of our ability) of anyone posting any such information or materials.
• The programming, design and format of the Snasta website are protected by copyright laws in Ireland/Éire and other countries. No aspect of the Snasta website maybe copied or reproduced without the prior written permission of James Pelow, unless otherwise stated. Unauthorised reproduction or copying of the website, or any portion of it, may result in severe civil and criminal penalties, and will be prosecuted to the maximum extent possible under law.

Privacy Statement

This statement relates to our privacy practices in connection with this website. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. Some technical terms used in this statement are explained at the end of this page.

General statement

Snasta fully respects your right to privacy, and will not collect any personal information about you on this website without your clear permission. Any personal information which you volunteer to Snasta will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988 & 2003.

Collection and use of personal information

Snasta does not collect any personal data about you on this website, apart from information which you volunteer (for example by using our online form). Any information which you provide in this way is not made available to any third parties, and is used by Snasta only in line with the purpose for which you provided it. Your personal data may also be anonymised and used for statistical purposes.

Requests regarding data supplied via this website

On request, we supply copies of your personal data which you may have supplied via this website. If you wish to obtain such copies, you must email Snasta at the address below. You should include any personal identifiers which you supplied earlier via the website (e.g. Name; address; phone number; e-mail address). Your request will be dealt with as soon as possible and will take not more than 40 days to process.

If you discover that Snasta holds inaccurate information about you, you can request that that information be corrected. Such a request must be made via e-mail at the address below.

In certain circumstance you may also request that data which you have supplied via the website be deleted. If you wish to request a deletion, you would generally be expected to identify some contravention of data protection law in the manner in which Snasta processes the data concerned.

Complaints about data processed via the website.

If you are concerned about how personal data are processed via this website, please do not hesitate to bring such concerns to the attention of Snasta at the contact details below.

Collection and use of technical information

This website does not use cookies, apart from temporary "session" cookies which enable a visitor’s web browser to remember which pages on this website have already been visited. Visitors to this website may experience loss of functionality if cookies are disabled in the web browser.

Technical details in connection with visits to this website are logged by our internet service provider and Google analytics for our statistical purposes. No information is collected that could be used by us to identify website visitors. The technical details logged are confined to the following items:

• Type of user agent (web browser) used, software manufacture and version number.
• Type of operating system
• Screen colours (colour processing ability of the users screen)
• Javascript support
• Flash version
• Screen resolution
• Network location and IP address
• Can include country, city, state, region, county, or any other geographic data.
• Hostname
• Bandwidth (internet connection speed)
• Time of visit
• Pages visited
• Time spent on each page of the website
• Referring site statistics
• The website (URI) the user came through in order to arrive at this website (example: clicking on a hyperlink from Yahoo.com that took the user to this website)
• Search engine query used (example: typing in a phrase into a search engine like Google, and clicking on a link from that search engine)
• Snasta will make no attempt to identify individual visitors, or to associate the technical details listed above with any individual. It is the policy of Snasta never to disclose such technical information in respect of individual website visitors to any third party (apart from our internet service provider and Google, which records such data on our behalf and which is bound by confidentiality provisions in this regard), unless obliged to disclose such information by a rule of law. The technical information will be used only by Snasta, and only for statistical and other administrative purposes. You should note that technical details, which we cannot associate with any identifiable individual, do not constitute "personal data" for the purposes of the Data Protection Acts, 1988 & 2003.

Privacy Policy

What information do we collect?

Information Collected From All Visitors:
Visitors to this website who have javascript enabled are tracked using Google Analytics. Google Analytics collects the following types of information from users:

• Type of user agent (web browser) used, software manufacture and version number.
• Type of operating system
• Screen colours (colour processing ability of the users screen)
• Javascript support
• Flash version
• Screen resolution
• Network location and IP address
• Can include country, city, state, region, county, or any other geographic data.
• Hostname
• Bandwidth (internet connection speed)
• Time of visit
• Pages visited
• Time spent on each page of the website
• Referring site statistics
• The website (URI) the user came through in order to arrive at this website (example: clicking on a hyperlink from Yahoo.com that took the user to this website)
• Search engine query used (example: typing in a phrase into a search engine like Google, and clicking on a link from that search engine)

We collect information from you when you place an order or fill out a form:
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience(your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails: The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children's Online Privacy Protection Act Compliance

We are not under the jurisdiction of this act, however, we do not collect any information from anyone under 13 years of age and our website, products and services are all directed to people who are at least 13 years old or older.

Terms and Conditions

Please also read our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website above

Your Consent

By using our site, you consent to our web site privacy policy, statement, terms and conditions and refund policy.

Changes to this document

If we decide to change this document, we will post those changes on this page, and/or update the document modification date below.

This policy was last modified on 16 May 2011

Contacting Us

If there are any questions regarding this policy document you may contact us using the information below.

• www.snasta.ie
• Cill Iníon Léinín, Co. Átha Cliath, Éire
• info@snasta.ie
• +353 1 4403808